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	<title>A&#38;J Computers Inc Blog &#187; network</title>
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		<title>Yes, Small Business, There Is a Helpdesk Solution</title>
		<link>http://blog.ajcomputers.com/2010/12/yes-small-business-there-is-a-helpdesk-solution/</link>
		<comments>http://blog.ajcomputers.com/2010/12/yes-small-business-there-is-a-helpdesk-solution/#comments</comments>
		<pubDate>Fri, 03 Dec 2010 00:17:57 +0000</pubDate>
		<dc:creator>Julie Settle</dc:creator>
				<category><![CDATA[Budget]]></category>
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		<guid isPermaLink="false">http://blog.ajcomputers.com/?p=170</guid>
		<description><![CDATA[This year, give yourself the gift of security.  Enlist a capable and responsible IT company to be at the ready when you need them.  ]]></description>
			<content:encoded><![CDATA[<p>Let&#8217;s face it &#8212; if your business is supported by computer technology, you need a Helpdesk.  You deserve a Helpdesk.  One of the main reasons a business fails (outside of negative revenue generation) is the inability to recover quickly from an IT disaster.  Disaster &#8212; it&#8217;s a big scary word.  And if your only desktop computer or your only server goes down and no one is able to recover the data from it, or recover it in a timely fashion, you&#8217;re toast.   No longer do you have a customer database, no longer do you have an accounting history,  no longer do you have a viable business.</p>
<p>This year, give yourself the gift of security.  Enlist a capable and responsible IT company to be at the ready when you need them. </p>
<p>Better yet, give yourself the gift of preparedness and proactiveness.  Take the time to have your systems upgraded and cleaned up.  Create a plan of action for the New Year to extend the life of those precious machines.  Allow an IT professional to research the best equipment for your needs now and into the near future at the best price (because many are approved vendors and can get a better deal than you might). </p>
<p>A viable IT company offers professional service and advice on:</p>
<ul>
<li>Preventative Maintenance</li>
<li>Remote Patch Management</li>
<li>Equipment Purchases</li>
<li>Helpdesk and Support Services</li>
<li>On Call for Break/Fix Issues</li>
</ul>
<p>As you, business owner, prepare for the annual holiday party, grant vacations and leave of absences, think about who&#8217;s taking care of your business while you are out running your business.   Have you checked with your IT guy to see if he&#8217;ll be around on Christmas morning for you if need be?  A back up plan of action is always a good idea.</p>
<p>A&amp;J Computers Inc. has provided Helpdesk and IT support services for 21 years. </p>
<p>Julie Settle</p>
<p>A&amp;J Computers Inc.</p>
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		<title>8 Tips to Stay Cyber Safe</title>
		<link>http://blog.ajcomputers.com/2010/10/8-tips-to-stay-cyber-safe/</link>
		<comments>http://blog.ajcomputers.com/2010/10/8-tips-to-stay-cyber-safe/#comments</comments>
		<pubDate>Fri, 15 Oct 2010 13:45:52 +0000</pubDate>
		<dc:creator>Julie Settle</dc:creator>
				<category><![CDATA[Budget]]></category>
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		<guid isPermaLink="false">http://blog.ajcomputers.com/?p=127</guid>
		<description><![CDATA[The month of October is National Cyber Security Awareness Month (NCSAM). ]]></description>
			<content:encoded><![CDATA[<p>The month of October is National Cyber Security Awareness Month (NCSAM). NCSAM is a national public awareness campaign to encourage everyone to protect their computers and our nation’s critical cyber infrastructure. Cyber security requires vigilance 365 days per year. However, the <a href="http://www.dhs.gov/index.shtm">Department of Homeland Security </a>(DHS), the <a href="http://staysafeonline.org/">National Cyber Security Alliance</a> (NCSA), and the <a href="http://www.msisac.org/index.cfm">Multi-State Information Sharing and Analysis Center </a>(MS-ISAC), the primary drivers of NCSAM, coordinate to shed a brighter light in October on what home users, schools, businesses and governments need to do in order to protect their computers, children, and data.</p>
<p>Online:</p>
<ol>
<li>Keep your personal information private on social networks.</li>
<li>Install a URL scanning tool to alert you of potentially harmful web links.</li>
<li>Review your bank account and credit card statements regularly for questionable charges.</li>
<li>Review your credit report and credit score regularly.</li>
<li>Choose difficult encrypted passwords, consider using KeePass to safely store all your passwords.</li>
</ol>
<p>On Your Computer:</p>
<ol>
<li>Keep your operating system and software programs up to date.</li>
<li>Install these type software programs: anti-virus, anti-spyware and firewall .</li>
<li>Back up your computer data regularly.</li>
</ol>
<p>Below are our recommend downloads to keep your computer safe:</p>
<ul>
<li>Anti-Virus:  <a href="http://www.jdoqocy.com/click-4116796-10770748" target="_blank">AVG Antivirus</a>, <a href="http://www.symantec.com/index.jsp">Symantec Anti-Virus</a>, <a href="http://www.tkqlhce.com/click-4116796-10444253" target="_blank">Trend Micro AntiVirus</a></li>
<li>Firewall:  <a href="http://www.microsoft.com/windowsxp/using/networking/security/winfirewall.mspx">MS Windows firewall</a></li>
<li>Anti-Spyware:  <a href="http://www.kqzyfj.com/click-4116796-10793705" target="_blank">Webroot’s Spy Sweeper</a></li>
<li>URL Link Scanner: <a href="http://www.jdoqocy.com/click-4116796-10770748" target="_blank">AVG LinkScanner</a></li>
<li>Credit Report: <a href="http://www.ftc.gov/freereports">Federal Trade Commission</a></li>
<li>Credit Score: <a href="http://www.creditkarma.com">Credit Karma</a></li>
<li>Password: <a href="http://www.keepass.info/">KeePass</a></li>
</ul>
<p>Below are additional sites listed by the NCSAM:</p>
<ul>
<li>Anti-Virus:  <a href="http://www.kqzyfj.com/click-4116796-10583871" target="_blank">ESET NOD32 Antivirus</a>, <a href="http://www.jdoqocy.com/click-4116796-10508668" target="_blank">F-Secure Internet Security</a>, <a href="http://www.dpbolvw.net/click-4116796-1110836" target="_blank">Kaspersky Anti-Virus</a>, <a href="http://www.tkqlhce.com/click-4116796-10729425" target="_blank">Norton AntiVirus</a>, <a href="http://www.tkqlhce.com/click-4116796-10813353" target="_blank">Webroot Internet Security</a></li>
<li>Firewall:  <a href="http://www.anrdoezrs.net/click-4116796-10471218" target="_blank">ZoneAlarm</a>, <a href="http://www.kqzyfj.com/click-4116796-10523953" target="_blank">Norton Internet Security</a></li>
<li>Anti-Spyware:  <a href="http://www.tkqlhce.com/click-4116796-10649741" target="_blank">PC Tools Spyware Doctor with AntiVirus 2011</a>, <a href="http://www.kqzyfj.com/click-4116796-10406781" target="_blank">STOPzilla</a> (removal)</li>
<li>Credit Report:  <a href="http://www.tkqlhce.com/click-4116796-10458059" target="_blank">Equifax</a>, <a href="http://www.dpbolvw.net/click-4116796-10640548" target="_blank">TrustedID</a></li>
<li>Credit Score: <a href="http://www.dpbolvw.net/click-4116796-10508821?cm_mmc=CJ-_-1136018-_-4116796-_-FICO%20Monitoring%20Product" target="_blank">myFICO</a></li>
</ul>
<p>A&amp;J Computers offers solutions for all your IT security needs. Visit us at <a href="http://www.ajcomputers.com">ajcomputers.com</a> for more details or contact with questions.</p>
<p>^ Julie Settle<br />
A&amp;J Computers Inc.</p>
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		<title>Is is OK for me to use my neighbor&#8217;s wireless internet connection?</title>
		<link>http://blog.ajcomputers.com/2009/08/is-is-ok-for-me-to-use-my-neighbors-wireless-internet-connection/</link>
		<comments>http://blog.ajcomputers.com/2009/08/is-is-ok-for-me-to-use-my-neighbors-wireless-internet-connection/#comments</comments>
		<pubDate>Mon, 31 Aug 2009 14:06:31 +0000</pubDate>
		<dc:creator>Joe Vivona</dc:creator>
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		<description><![CDATA[We get asked (or told) about using a neighbor&#8217;s or the company down the street&#8217;s wireless Internet connection.   Let me explain why it&#8217;s not a good idea to do and what steps you should take to prevent this from happening to you. Here&#8217;s a exceprt from an article about using someone else&#8217;s internet connection: Perhaps [...]]]></description>
			<content:encoded><![CDATA[<p>We get asked (or told) about using a neighbor&#8217;s or the company down the street&#8217;s wireless Internet connection.   Let me explain why it&#8217;s not a good idea to do and what steps you should take to prevent this from happening to you.</p>
<p>Here&#8217;s a exceprt from an article about using someone else&#8217;s internet connection:</p>
<p><em>Perhaps the first and most notable case of an individual being arrested for illegally accessing a wireless network is that of Benjamin Smith III of St. Petersburg, FL.  In the spring of 2005, Richard Dinon noticed someone parked outside his home and obviously staring at a laptop PC.  According to Dinon, when Smith saw that he was being watched, he quickly closed the laptop. Dinon left to run some errands, but upon his return over an hour later, Smith was still outside staring at his PC.  Dinon called the police, who arrested Smith, claiming that he was illegally accessing Dinon’s wireless network. Police said Smith admitted using the network and was charged with unauthorized access to a computer network, a third-degree felony punishable by up to five years in prison.</em></p>
<p><em>A subsequent inspection of Smith’s PC found child pornography, leading to an additional felony count of sexual performance by a child.  In June of this year, Smith pled no contest to stealing a wireless computer signal and no contest to an amended, lesser, charge of felony child abuse relating to child porn police found on his laptop computer.  According to a report in the St. Petersburg Times, “Smith’s attorney, Hubbell Losson, argued in motions that the statute outlawing unauthorized access to computers did not apply to wireless service, but Peters ruled against him.”</em></p>
<p>The key here is not that the guy was accessing the Internetor that he was parked outside the house, but that this can happen to you without your knowledge.   If you are accessing an open wireless network or someone is accessing yours, how do you know what they are doing &#8211; they could be downloading music off a file sharing site (a felony here in the United States), hacking into a restricted site (which will be traced back to your Internet connection, not their specific computer) and do you want to be caught up in whatever they are doing?   I trust my neighbors and the companies that are near me, but if they have an open Internet connection I make sure I steer away from it at all costs.  In addition to the security risk I am taking (the open wireless could be a trick to steal passwords, bank account information or infect you computer with viruses and spyware), you are putting your future in someone else&#8217;s hands.  So my recommendation is the not access that wireless network  and to make sure yours is secure as well.   Public wireless access connections (Starbucks, Barnes &amp; Noble, etc) are OK as long as you have a firewall installed on your computer and good anti-virus/anti-spyware software.  Here&#8217;s a quick wrap up of my recommendations:</p>
<ol>
<li>Don&#8217;t access an open wireless network unless it&#8217;s from a commercial service (e.g. Internet hot spots)</li>
<li>Make sure your wireless network is secure from access (most devices have an easy to follow set of steps to secure your connection)</li>
<li>If you are accessing one of the many public Internet connections available, have your firewall turned on, anti-virus and anti-spyware software installed correctly</li>
<li>If you see any suspicious activity, call the police &#8211; it&#8217;s a felony to gain access to a computer or computer network without authorization.</li>
</ol>
<p>So stay smart, stay secure and keep your network safe.   If you are having trouble checking your wireless network, just give us a call and we can come out and check it for you.</p>
<p> </p>
<p>Joe Vivona<br />
A&amp;J Computers Inc</p>
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