Posts Tagged ‘access’
Yes, Small Business, There Is a Helpdesk Solution
December 2nd, 2010Let’s face it — if your business is supported by computer technology, you need a Helpdesk. You deserve a Helpdesk. One of the main reasons a business fails (outside of negative revenue generation) is the inability to recover quickly from an IT disaster. Disaster — it’s a big scary word. And if your only desktop computer or your only server goes down and no one is able to recover the data from it, or recover it in a timely fashion, you’re toast. No longer do you have a customer database, no longer do you have an accounting history, no longer do you have a viable business.
This year, give yourself the gift of security. Enlist a capable and responsible IT company to be at the ready when you need them.
Better yet, give yourself the gift of preparedness and proactiveness. Take the time to have your systems upgraded and cleaned up. Create a plan of action for the New Year to extend the life of those precious machines. Allow an IT professional to research the best equipment for your needs now and into the near future at the best price (because many are approved vendors and can get a better deal than you might).
A viable IT company offers professional service and advice on:
- Preventative Maintenance
- Remote Patch Management
- Equipment Purchases
- Helpdesk and Support Services
- On Call for Break/Fix Issues
As you, business owner, prepare for the annual holiday party, grant vacations and leave of absences, think about who’s taking care of your business while you are out running your business. Have you checked with your IT guy to see if he’ll be around on Christmas morning for you if need be? A back up plan of action is always a good idea.
A&J Computers Inc. has provided Helpdesk and IT support services for 21 years.
Julie Settle
A&J Computers Inc.
Today’s the Day — Tech and Legal Join Forces
November 19th, 2010Drumroll, please…LawPivot is here! The Q&A site meets Social Network concept is a self-described startup “Quora for legal” that allows technology companies to confidentially ask legal questions to expert attorneys. The founders are attorneys with technical experience. Jay Mandal, CEO, was a lead mergers and acquisitions attorney at Apple and co-founder Nitin Gupta was an intellectual property litigation lawyer.
For now the site is free for both companies and attorneys. It’s a great resource for startups, especially those who have not yet established a relationship with an attorney. Questions are completely confidential. Each question posed will receive confidential answers by various attorneys who cannot view each others answers.
If you are any type of attorney, I suggest you check out the site and see if it’s for you. I imagine a lot of start ups will. Visit http://www.LawPivot.com for details.
^ Julie Settle, A&J Computers Inc.
Is is OK for me to use my neighbor’s wireless internet connection?
August 31st, 2009We get asked (or told) about using a neighbor’s or the company down the street’s wireless Internet connection. Let me explain why it’s not a good idea to do and what steps you should take to prevent this from happening to you.
Here’s a exceprt from an article about using someone else’s internet connection:
Perhaps the first and most notable case of an individual being arrested for illegally accessing a wireless network is that of Benjamin Smith III of St. Petersburg, FL. In the spring of 2005, Richard Dinon noticed someone parked outside his home and obviously staring at a laptop PC. According to Dinon, when Smith saw that he was being watched, he quickly closed the laptop. Dinon left to run some errands, but upon his return over an hour later, Smith was still outside staring at his PC. Dinon called the police, who arrested Smith, claiming that he was illegally accessing Dinon’s wireless network. Police said Smith admitted using the network and was charged with unauthorized access to a computer network, a third-degree felony punishable by up to five years in prison.
A subsequent inspection of Smith’s PC found child pornography, leading to an additional felony count of sexual performance by a child. In June of this year, Smith pled no contest to stealing a wireless computer signal and no contest to an amended, lesser, charge of felony child abuse relating to child porn police found on his laptop computer. According to a report in the St. Petersburg Times, “Smith’s attorney, Hubbell Losson, argued in motions that the statute outlawing unauthorized access to computers did not apply to wireless service, but Peters ruled against him.”
The key here is not that the guy was accessing the Internetor that he was parked outside the house, but that this can happen to you without your knowledge. If you are accessing an open wireless network or someone is accessing yours, how do you know what they are doing – they could be downloading music off a file sharing site (a felony here in the United States), hacking into a restricted site (which will be traced back to your Internet connection, not their specific computer) and do you want to be caught up in whatever they are doing? I trust my neighbors and the companies that are near me, but if they have an open Internet connection I make sure I steer away from it at all costs. In addition to the security risk I am taking (the open wireless could be a trick to steal passwords, bank account information or infect you computer with viruses and spyware), you are putting your future in someone else’s hands. So my recommendation is the not access that wireless network and to make sure yours is secure as well. Public wireless access connections (Starbucks, Barnes & Noble, etc) are OK as long as you have a firewall installed on your computer and good anti-virus/anti-spyware software. Here’s a quick wrap up of my recommendations:
- Don’t access an open wireless network unless it’s from a commercial service (e.g. Internet hot spots)
- Make sure your wireless network is secure from access (most devices have an easy to follow set of steps to secure your connection)
- If you are accessing one of the many public Internet connections available, have your firewall turned on, anti-virus and anti-spyware software installed correctly
- If you see any suspicious activity, call the police – it’s a felony to gain access to a computer or computer network without authorization.
So stay smart, stay secure and keep your network safe. If you are having trouble checking your wireless network, just give us a call and we can come out and check it for you.
Joe Vivona
A&J Computers Inc
